Welcome to TPC
What is TPC?
The Preorder Collective is built for preorder-first businesses that need a simpler way to organize collections, order requests, personalization, and customer status updates.
What is The Backroom?
The Backroom is your seller workspace. It is where you create collections, add products, review orders, update statuses, and download reports.
Backroom mobile vs Backroom web
Use the mobile Backroom for quick updates and simple tasks. Use Backroom web when you want more room for order review, reports, and store settings.
Recommended setup order
- Review your storefront settings.
- Add policies and size guide information.
- Create your first collection.
- Add products and publish when ready.
- Review incoming order requests in The Backroom.
Store Setup
Before your first collection
- Upload your logo.
- Confirm your storefront name.
- Add brand details.
- Add store, return, and shipping policies.
- Upload a size guide.
- Review your storefront before creating collections.
A complete storefront builds confidence. Before publishing your first collection, make sure customers can easily find your policies, size information, and brand details.
Creating Collections
Collection workflow
- Create collection.
- Add close date.
- Add estimated delivery.
- Upload collection image.
- Add products.
- Publish collection.
Collections are the foundation of your storefront. Before publishing, confirm your collection image, close date, estimated delivery timeframe, and product details are accurate and easy for customers to understand.
Managing Orders
Order review basics
- Review submitted order requests.
- Filter by status.
- Update order status.
- Track personalization.
- Communicate with customers as needed.
- Download reports as collections close.
- Use status updates to keep customers informed throughout the preorder process.
Order statuses help customers follow progress while giving you a clear view of what needs invoicing, production planning, or shipment.
Reports & Downloads
Use reports for planning
- Download order reports.
- Review size counts.
- Review style counts.
- Review personalization.
- Use reports for invoicing and production planning.
Reports help turn order requests into action. Use them to prepare invoices, organize production counts, review personalization details, and keep collections moving without sorting comments or spreadsheets.
Common Terms
A quick reference for the words and labels used throughout The Preorder Collective and The Backroom.
- Collection Card
- The customer-facing card shown on the TPC home feed and inside your storefront. Customers tap a collection card to view the products in that collection.
- Collection
- A group of products sold together during the same preorder window.
- Product
- An individual item available within a collection.
- Preorder Code
- An internal code used to group collections that belong to the same preorder event.
- Collection Name
- The customer-facing name shown on collection cards and collection pages.
- Collection Image
- The hero image displayed on the TPC home feed and inside your storefront. Recommended size: 1200 x 900 px.
- Storefront
- Your seller page inside TPC where customers can browse your collections, follow your brand, and view available products.
- The Backroom
- Your seller workspace used to create collections, manage orders, update statuses, and download reports.
- Order Request
- A customer's submitted order. Order requests can be reviewed, updated, invoiced, and tracked through The Backroom.
- Status
- The current stage of an order request. Examples: Received, Invoiced, Paid, Shipped.
- Size Guide
- An image uploaded to your storefront to help customers select the correct size before submitting an order request.
- ETA
- The estimated delivery timeframe shown on collections to communicate expected fulfillment timing.
